Help & FAQ

Everything you need to know about using Momento Camera. Can't find your answer? Email admin@momento.camera.

FAQ

Momento Camera help FAQ

What is Momento Camera and how does it work?+

Momento Camera (momento.camera) is a digital disposable camera app for weddings and events. The host creates an event and shares a QR code. Guests scan it and upload photos and 60-second clips in the phone browser, with no app download. Hosts can run a live gallery, challenges, and a leaderboard — or hide the gallery until the next morning. After the event, the host clicks Generate and Momento Camera's AI curates a highlight reel with music.

Is there a wedding photo app that hides the gallery until the next morning?+

Yes. Momento Camera lets the host hide the wedding gallery until the next morning. Guests scan the QR code and upload photos and 60-second clips all night, while the full gallery stays hidden from guests until the host chooses the reveal time. The couple can then see everything together the morning after and generate the AI highlight reel from the best photos. No app download or account is needed for guests.

Is there an app that turns guest photos and videos into a wedding highlight video?+

Yes. Momento Camera lets guests scan a QR code and upload photos and 60-second video clips from their mobile browser, with no app or account. After the event, the host generates an AI-curated highlight reel from the best photos, with music, motion, and captions. Guest video clips are saved in the same private gallery.

Do guests need to download an app?+

No. Guests scan a QR code or open a link in Safari or Chrome and upload in Momento Camera — no App Store or Play Store step.

Is Momento Camera a disposable camera app?+

Yes. Momento Camera is a digital disposable camera app for events — QR upload, optional shot limits, delayed gallery reveal, plus photo/video capture and a host-generated highlight reel.

How do I create an event?+

Go to momento.camera/create. Enter your event name, pick the type and vibe, choose a Momento Camera plan, and you'll get a QR code and share link instantly.

How long does setup take?+

About 30 seconds. Name your Momento Camera event, pick the vibe, and you're ready to share the QR code.

How do guests join?+

Guests scan the Momento Camera QR code at the venue or tap a link shared via WhatsApp. They enter a nickname and start uploading immediately.

Can guests set a passcode?+

Yes. When joining Momento Camera, guests can optionally create a 4-6 digit passcode. This lets them reclaim their identity if they rejoin later from a different device.

What camera modes are available?+

Momento Camera has four modes: Photo (single capture), Boomerang (animated GIF), Photo Strip (4-panel booth), and Video (60-second clips at 1080p). Still-photo modes also get 8 filters: Original, Dispo, Auto, Warm, B&W, Retro, Clean, and Moody.

What are photo challenges?+

Each Momento Camera event gets 20 creative photo prompts from an 80-challenge library—such as 'Reflection Story', 'Miniature Magic', and 'Movie Poster'. They are designed to inspire the unexpected shots people usually miss. Guests earn points for completing them, which feed into the leaderboard.

Can guests delete their own photos?+

Yes. Guests can delete any photo they uploaded from the Momento Camera gallery.

How do I share my event?+

From the Momento Camera host dashboard, you get a QR code, a share link, and a join code. You can send these via WhatsApp, print QR cards, or display them at the venue.

What is the live TV slideshow?+

Connect a laptop to a projector and open the Momento Camera Live page. Photos auto-cycle in fullscreen every 4 seconds with a stats overlay. Press ESC to exit.

Can I moderate photos?+

Yes. As the host, you can delete any photo from the Momento Camera gallery. You can also delay gallery visibility until after the event ends.

What are polls?+

Hosts can create Quick polls (live results) or Award polls (results hidden until closed) in Momento Camera. Guests vote once per poll.

How do awards work?+

Momento Camera auto-generates 6 Momento Awards (Funniest Photo, Best Candid, Best Group Shot, Main Character, Most Active, Most Reacted) based on upload activity and AI scoring.

What is the AI recap?+

After your event, you can generate a Momento Camera recap video — a slideshow of the best photos with cinematic transitions. Available in 4 variants: 30s Recap, 60s Aftermovie, Funny Cut, and Emotional Cut.

Does the recap have music?+

Yes. Momento Camera recaps can include built-in royalty-free music when a track is available. It is not custom-licensed music for each event.

How do I share the recap?+

Once generated, share the Momento Camera recap link via WhatsApp directly from the app.

How much does it cost?+

Momento Camera is free for up to 5 guests. Paid plans start at ₹549 per event (one-time, no subscription). See momento.camera/pricing for full details.

Can I upgrade after creating an event?+

No. Choose your guest capacity and add-ons during Momento Camera event creation — they lock once the event exists. Free events stay free; paid plans must be purchased in the create flow (you have 1 hour to finish if checkout was interrupted).

Do guests need to pay?+

Never. Guests upload for free. Only the host pays for the Momento Camera event plan.

I'm an event planner — how do I resell Momento Camera?+

Register free at momento.camera/partners. Path A: bill clients at wholesale and send them a host invite. Path B: share your coupon link so clients pay directly with your discount. See the agency sales kit at /partners/resources.

My planner billed the event — where do I start?+

Sign in to Momento Camera at momento.camera/signin with the email your planner used. Open your dashboard — events waiting for you show a Tap to claim badge. Claim once to get full host access (QR, gallery, recap).

Are events private?+

Yes. Momento Camera events are not listed anywhere. Only people with your QR code, share link, or event code can join.

Who owns the photos?+

Photos belong to whoever took them. By uploading to Momento Camera, guests grant a license for display in the event gallery and recap. See our privacy policy for details.

Can I delete my event?+

Yes. Hosts can delete their Momento Camera event at any time from the settings page. This permanently removes all photos, guest records, and recaps.

Do you use cookies or tracking?+

No ad tracking and no analytics cookies. We use essential cookies for host authentication, plus anonymous, cookieless product analytics to improve Momento Camera.

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